The communication Process
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1 What is the importance of communication?
Ans: We use communication every day in nearly every environment, including in the workplace. Whether you give a slight head nod in agreement or communication present information to a large group, is absolutely necessary when building relationships, sharing ideas, delegating responsibilities, managing a team and much more.
Learning and developing good communication skills can help you succeed in your career, make you a competitive job candidate and build your network. While it takes time and practice, communication and interpersonal skills are certainly able to bet both increased and refined..
There are four main types of communication we use on a daily basis: verbal, nonverbal, written and visual. With all of these communication styles, it's most effective when you know how to actively listen, observe and empathize. Developing these soft skills can help you better understand a message and respond thoughtfully.
2.What are the methods of communication?
Ans: There are 4 types of methods of communication which are as follows:
a).Written: It refers to printed or recorded materials such as plans, contracts, memos, minutes of the meeting, requirement analysis document, design documents risk registers and other related written materials. It is used to provide well-thought and well-planned details, thus easily to be reviewed than verbal communication because everything that has been written cannot be altered right away. More so, it can be used for future reference.
Written communication can be time consuming, but is extremely essential for formal scenarios which require approvals and having legal implications as well. Emails have ushered in a revolution in making written communication very fast and thus have become a preferred
b) mechanism for sharing detailed information in fraction of a second.
Oral/Verbal: It involves the exchange of message or information by using words verbally through face to face or telephone conversations. It is the most common type of conversation as it paves way to get feedback right after receiving the message. It is known to be spontaneous as well. In verbal communication, the ability to listen and think carefully before speaking is critical.
A person must be careful of the words or expressions to be said. Any word that has been spoken cannot be taken back, so it is important to formulate expressions or sentences carefully.
c) Non-Verbal: Non-verbal communication is sending information without the use of words. It is mostly through one's body language, gestures, eye-contacts, appearance, pitch and tone of one's voice etc. one can communicate huge amount of feelings and emotions.
d) Visual Communication: Visual aids such as animation, colour, illustration, graphs & charts, drawing, signs and logos immensely enhance written communication. Visual communication is also used in the right balance for making information sharing more effective and efficient.
3.Write three types of models of communication.
Ans: In order to explain the social process of communication, scholars have developed several models. The three most well-known models for communication Transactional. are Linear, Interactive, and
a) Linear Models: This model describes how a sender, or speaker, transmits a message to a receiver, or listener. More specifically, the sender is the source of the message. A message may consist of the sounds, words, or behaviours in a communication interaction. The message itself is transmitted through a channel, the pathway or route for communication, to a receiver, who is the target or of the message. There may be obstacles in the communication process, or noise. Noise refers to any recipient interference in the channel or distortion of the message. This is a fairly simple model in which a message is simply passed from sender to receiver.
b)Interactive Models: Interactive models follow two channels in which communication and feedback flow between sender and receiver. Feedback is simply a response that a receiver gives to a sender. Feedback can be verbal (i.e., "yes") or nonverbal (i.e. a nod or smile). Most importantly, feedback indicates comprehension. It can help senders know if their message was received and understood. By focusing on flow and feedback, interactional models view communication as an ongoing process.
c) Transactional Model: This model also places more emphasis on the field of experience. While each communicator has a unique field of experience, they must also inhabit a shared field of experience. In other words, communicators must share at least some degree of overlap in culture, language, or environment if people are to communicate at all. This model also recognizes that messages will influence the responses, or subsequent messages, produced in the communication interaction. This means that messages do not stand alone, but instead are interrelated. The principle of interrelation states that messages are connected to and build upon one another. The transactional model forms the basis for much communication theory because (1) people are viewed as dynamic communicators rather than simple senders or receivers, (2) there must be some overlap in fields of experience in order to build shared meaning, and (3)
messages are interdependent 4. Write about different steps of writing process.
Ans: Writers go through a few steps to create a finished story or writing piece, also known as the writing process. These steps include:
Prewriting: Prewriting is the planning stage of the writing process. This can involve researching concepts or ideas, making outlines or making a storyboard.
Drafting: Drafting is when you might make your first copy of your story. This could include notes, rough drafts and handwritten copies of stories before any edits or corrections have been made.
Revising: Revising is when you enter the editing phase of the writing process. You can start editing content, rearranging ideas or sentences and moving around plot points.
Editing: Editing is the second phase of editing a written work in the writing process. During the editing phase, you can check for grammar and spelling errors. This is the final pass for editing issues. Another editor is also helpful to have at this stage to give your work additional edits or critiques.
Publishing: Publishing is the final phase of the writing process. Publishing can mean in an e-book format or printed in a traditional hardcover book format, but it can also mean shared electronically with a group of friends or posted to an online blog.
5.Define collaboration.
Ans: Collaboration means working together with one or more people to complete a project or task or develop ideas or processes. In the workplace, collaboration occurs when two or more people work together towards a common goal that benefits the team or company. Workplace collaboration requires interpersonal skills, communication skills, knowledge sharing and strategy, and can occur in a traditional office or between members of a virtual team.
6. What are the ways of improving your teamwork skills?
Ans: While it can take time and work to improve soft skills such as teamwork, it is certainly possible to build these qualities. Here are
a few steps you can take to improve your teamwork skills:
- Get honest feedback. It can be difficult to identify your own areas of improvement. Finding a trusted friend, colleague or mentor that can offer you honest feedback about your teamwork strengths and weaknesses can help you improve them.
-Set personal goals. Using both your own observations and feedback from others to form achievable, relevant and time constrained goals can help you improve one teamwork skill at a time. Using the SMART goal framework is an easy way to set appropriate goals for your career.
-Practice. It takes time and practice to see improvements in your skill set. Pay close attention to your teamwork interactions throughout the day both in and out of work. Take mindful steps to practice the specific qualities you are trying to build.
-Mimic others with strong teamwork skills. When you see examples of great teamwork, take note and identify why the interaction stood out to you. Apply those qualities in your own interactions when working with others.
Developing teamwork skills can help you both in your career and when seeking new opportunities. Take time to evaluate your current skill set and identify areas for improvement. With time and practice, you can begin building a strong set of teamwork skills.
7.Write some tips of making group work effective.
ans:You can experience successful outcomes if you use these tips to organize groups:
a) Consider personalities and work styles: Try to assign people to a project who have similar working styles and work schedules. For example, two employees who work in the same office may have an easier time coordinating meetings than members of a group who work remotely. Creating a group with similarities can increase collaboration and productivity.
b)Assign each person a role: A group can function smoothly when each person's responsibilities are clear. When creating a group, make sure each team member receives a role that entails specific duties. For example, you can assign someone to be the group coordinator who would be responsible for creating a meeting schedule and ensuring that the team completes tasks on time.
c)Use groups for training: New employees can benefit from the expertise and work experience of long-term members. of the company. Assigning new or younger employees to groups where they will feel valued and encouraged can be a great way to train them. The company's work environment and mission can become clearer to them through participation in collaborative work.
8 What are the barriers in the communication environment?
Ans: People always feel barriers in the communication environment. There are many barriers such as vocabulary, jargons, euphemism, slang, abstract and ambiguous words, wrong translations, etc.
1.Vocabulary: If you choose wrong words in your message, it creates barrier in communication. For example, if you say, "I have bought a Yamaha goods." here choice of word "goods" is not suitable. You can write in this way, "I have purchased. Yamaha product."
2Jargon: Jargon is a technical term of a particular field. If you can't use is effectively in a sentence, the sentence becomes ineffective. For example, "Paracetamol" and "Cash Flow" are jargon words of medicine and commerce respectively.
3.Euphemism (Polite expression): It is a polite expression which is used to show respect to people. For example, euphemism of "Ugly girl" is "plain girl" or "homely girl". Use of wrong euphemism is a barrier. For example, if you say' simple girl' for 'modern educated girl', she might feel insulted.
4.Slang: Slang refers to a type of language that consists of very informal words and phrases that are used in day-to day conversation but taken negatively in formal communication or in written language. In the sentence, "Yar, he is a manager", "Yar" is a slang word of "friend". If you use slang in business communication, it is a barrier. Other examples are Bhaya, Gaya, Banya, etc.
5.Abstract and ambiguous words:
Business communication should be precise, simple and concise. If you use abstract or ambiguous words, it deviates the real meaning that you want to deliver. Here, ambiguous words mean confusing words. Sometimes use of homonyms become ambiguous in a sentence to get real meaning to the audience. So, it is better to understand audience's level of understanding of the word.
6.Wrong translation: While translating other languages, it is quite tough and challenging. While translating, you should understand author's culture, background, history, etc. Otherwise, meaningless. wrong translated sentences become
7.Noise and distraction: Noise is the biggest communication barrier that distracts your communication to reach the listener. Noise is a disturbance that results from traffic, people shouting, hooting, etc. Sometimes, distracting and disturbing is created by many thoughts and multitasking at once.
9.What are the common management style in the business?
Ans: A management style describes the methods a person uses to manage an individual, meeting, project, group of people or organization. A person's management style might inform how they organize work, make decisions, plan and use authority. You might use a variety of management styles in your professional life depending on the situation at hand. There are a few commonly used management styles to achieve a common goal:
1.Authoritative: An authoritative manager follows a top down approach to leading. In this style, managers make decisions almost entirely alone. They set clear and specific policies that everyone must follow, and they typically don't request feedback from employees.
2.Consultative: Consultative managers ask employees for feedback consistently and take employee concerns Business Communication | 173 seriously. They often have an open-door policy that encourages employees to share what is and isn't working in the organization. While managers will consult with employees, they ultimately retain sole decision-making power.
3.participative: A democratic or participative manager's decision-making process is heavily influenced by their employees. This style includes effective communication and openness through all levels of the organization, and employees and managers work together to reach the goals of their vision. Democratic management style is especially effective when it comes to making long-term decisions that impact the whole company.
4.delegative: In the delegative management style, managers are more like mentors than leaders. They're available when employees need guidance, but they often let employees make decisions on their own about how to move forward with projects. delegative management has numerous similarities with another style called "management by walking around." In this management style, managers monitor what's happening with employees, but don't become too involved with the day-to-day tasks or projects.
5.Persuasive: Persuasive managers hold control of decision making but they work to help employees understand why the decisions made by management are best for the company. They share an honest rationale behind decision making policies that can foster an inclusive and trusting environment. When an organization is successful, employees generally accept top-down decisions and work hard to implement them.
6.Transformational: A transformational management style focuses on creating an environment that supports innovation. Leaders with this style often push their employees to set and reach stretch goals even if it makes them slightly uncomfortable. These managers collaborate with and inspire direct reports to reach past their full potential and aim for greater professional growth.
7.Collaborative: Collaborative leaders work closely with their team members and believe that when people feel personally and professionally fulfilled, they're more effective and more likely to produce great work regularly. Because of their emphasis on employee satisfaction and teamwork, they tend to achieve higher levels of respect.
9. Why do people use different management styles?
Ans: Effective managers use different management styles to support their needs and goals at any given time. When deciding which management style to use, they might consider some of the following factors:
The volume of work to complete and how quickly it must be done
Their industry and company culture Their personality and management qualities
Their team and company goals The attitudes and personalities of the people they're managing
10.What are the major elements of the oral communication? (मौखिक संचारका प्रमुख तत्त्वहरू के हुन् ?)
Ans: There are seven critical elements of the communication process:
(1) the sender
(2) the message
(3) encoding
(4) the communication channel
(5) the receiver
(7) feedback.
(6) decoding and
11. Identify the benefits of group and collaboration.
Ans: Benefits of group are as followed
Working together facilitates idea generation and creativity
improves productivity and brings better business results
Working in teams boosts employee morale and motivation encourages taking healthy risks
When we work together, we learn faster
Teamwork relieves stress
Working together improves customer service
12. Which style of communication do you like most? Why? प्रकारको सञ्चार तपाईंलाई मनपर्छ ? किन मनपर्छ ?
Ans: I like face to face communication most because in such we can get feedback, response quickly. Seeing people face, we can judge hisbackground, confident level, value his gesture and posture.
13. What are the parts of the communication process? (H प्रक्रियाका अंगहरू के हुन ?)
Ans: The communication process has several components that enable the transmission of a message. Here are the various parts:
Sender: This is the person that is delivering a message to a recipient.
Message: This refers to the information that the sender is relaying to the receiver.
Channel of communication: This is the transmission or method of delivering the message.
Decoding: This is the interpretation of the message. Decoding is performed by the receiver. Receiver: The receiver is the person who is getting or receiving the message.
Feedback: In some instances, the receiver might have feedback or a response for the sender. This starts an interaction.
14. How does the communication process work ? (सञ्चार प्रक्रियाले कसरी काम गर्छ ?)
Ans: In order to successfully communicate, it's important to understand how the process works. Here are the seven steps in the communication process:
a. The sender develops an idea to be sent: The beginning of the communication process involves the sender creating an idea that they plan to send to another person or group of people. Essentially, they're planning the overall subject matter or information they want to transmit.
b. The sender encodes the message: Once the sender develops an idea, they translate it into a form that can be transmitted to someone else. This means they transform the thoughts of the information they want to send into a certain format. For example, if you are writing a letter, you'll translate your idea into words. The message can also be nonverbal, oral or symbolic.
c.The sender selects the channel of communication that will be used: Next, the sender decides how the message will be sent. This involves selecting the most suitable medium for the message they're relaying. Some communication mediums include speaking, writing, electronic transmission or nonverbal communication. If you're communicating at work, make sure to select the proper and most professional channel of communication.
d.The message travels over the channel of communication: After the medium is chosen, the message then begins the process of transmission. The exact process of this will depend on the selected medium. In order for the message to be properly sent, the sender should have selected the appropriate medium. message is received by the recipient. This step in the communication process is done by hearing the message,
e. seeing it, feeling it or another form of reception. The receiver decodes the message: The receiver then decodes the sender's message. In other words, they interpret it and convert it into a thought. After they've done this, they analyze the message and attempt to understand it. The communication process is performed effectively when the sender and receiver have the same meaning for the transmitted message.
f. The receiver provides feedback, if applicable: Lastly, unless it's a one-way communication, the receiver will provide feedback in the form of a reply to the original sender of the message. Feedback provides the recipient with the ability to ensure the sender that their message was properly received and interpreted. Between two people, this is two-way communication.
15. How can you improve the communication process? ( संचार प्रक्रिया सुधार गर्न सक्नुहुन्छ ?) Ans: Here are some tips to consider to improve your communication
skills and the communication process overall: Simplify your message: In order to ensure your message is properly understood, you should keep your language simple and to the point.
Know your audience: It's also important to consider the audience that will receive your message as well as their needs and interests.
Be a good listener: As a communicator, it's important to actively listen to what those around you are saying. This will ensure that you're sending the right message.
Ask questions: It's also important to ask good questions to keep the communication flowing. Make sure your questions are insightful and engaging.
Take the time to respond: When communicating, it's important to consider how you might reply to a person to ensure you know what you want to say.
Consider your body language: If you're communicating through a different medium, it's important to be mindful of your body language. In addition, be aware of the body Language of the person you're communicating with, as well.
Maintain eye contact: It's also important to make contact with the person or group you're communicating with. This will show that you're actively listening to who you're communicating with.
Clarify your message if needed: If the recipient of your message is unclear about what you're trying to say, it's important to clarify your message. This will help them to better understand you.
16.How to improve your collaboration skills? ( कसरी सुधार गर्ने ?)
Ans: Here are a few ways you can improve your ability to collaborate in the workplace
Set clear goals and objectives: When you're leading a project, it's essential you start by setting measurable goals and clear objectives. Everyone should understand the purpose and vision behind the project, as well as how you'll be determining success.
Communicate your intentions: When working with others, always be sure to state your intentions before you begin tackling a task or assignment. Let your teammates know what you're doing and set realistic expectations regarding your timeline. Then, be sure to follow through on your promise. If something unexpected happens and you won't be able to deliver results as expected, communicate these changes, too.
Listen and learn to compromise: When you're working closely with others, it's essential you listen closely to each team member's ideas, feedback and advice-and be considerate and respectful when responding. While you may have your own ideas about the direction of a project or how the team should perform each task, it's critical you take your colleagues' opinions into account, too. Often, the best way to approach differing perspectives is to reach a compromise.
Overcome challenges and solve problems without assigning blame: Sometimes when working with others, problems arise or people make mistakes. In these circumstances, it's essential to calmly analyze the issue as a group without blaming any team member. Instead, focus your energy on working together to find. solutions.
Be open-minded: To be a successful collaborator, you must remain open to new ideas. Often, your peers will come to different conclusions than you, or develop a different approach to projects. It's critical you acknowledge others' contributions and consider their ideas without judgment.
Celebrate collaboration and the successes it brings: Taking time to recognize results and celebrate positive outcomes as a group is essential for effective collaboration. If you're managing a team, set up performance rewards or bonuses for collaborative efforts to show employees teamwork is just as important as commemorate individual achievement. But even if you're not in a leadership position, it's crucial you take time achievements with your colleagues.
What is management style ? (व्यवस्थापन शैली के हो ?)
Ans: Your management style should depend on your specific goals, your organization and the people involved. Each style has its own benefits and drawbacks, and you won't find a one-size-fits-all style that will suit every situation. Instead, you need to identify your character traits, your temperament, the types of employees you have and your business needs to choose the right fit. In fact, you might find that a combination of these leadership styles in management is the best approach.
18. Why is it important to know your management style? (чs व्यवस्थापन शैली जान्न किन महत्त्वपूर्ण हुन्छ?)
Ans: Understanding your natural style based on your personality, character traits and values can help you determine your leadership strengths and areas for improvement. Another reason to identify your management style is to help you decide if it's compatible with your current situation and to eventually determine what kind of environment you prefer to lead within. Regardless, being self-aware about how you manage is critical to being a good leader and helping you grow in the position.